Effective Date: March 13, 2026

Nevada Mental Health (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains what information our website may collect, how it is used, and how we handle appointment reminder text messaging.

Information We Collect

Our website may collect limited information in the following ways:

Information you provide through forms

If you complete the New Patient Registration form or other forms on our website, the information you provide is securely submitted through our HIPAA-compliant form provider, Jotform.

This information may include items such as:

  • Name

  • Phone number

  • Email address

  • Date of birth

  • Insurance information

  • Other information relevant to scheduling or medical care

The New Patient Registration form may also include an optional consent checkbox allowing patients to receive appointment reminders by text message.

Form submissions are transmitted securely and are only accessible to authorized Nevada Mental Health medical and administrative staff.

Website usage information

Like most websites, we may automatically collect limited technical information when you visit the site, including:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on pages

This information helps us understand how visitors use our website and improve its performance.

Analytics and Tracking Tools

We use the following tools to better understand how visitors use our website:

  • Google Analytics (GA4)

  • Google Tag Manager

  • Meta Pixel

These tools collect general website usage information such as pages visited, time on site, and device information. This information is used only for website analytics and marketing performance measurement.

Important: Information entered into our patient forms is not shared with Google Analytics, Meta, or any advertising platforms.

How We Use Information

We use information collected through our website to:

  • Respond to patient inquiries

  • Process new patient registration requests

  • Improve website usability and performance

  • Understand how visitors interact with the website

  • Measure the effectiveness of marketing campaigns

  • Coordinate appointment-related communications, including text message reminders when a patient opts in

Appointment Reminders and Text Messaging

Patients may choose to receive appointment reminders and related notifications by text message by providing consent through our registration or intake forms.

If you opt in to receive SMS appointment reminders, we may send messages related to:

  • Appointment confirmations and reminders

  • Scheduling updates

  • Instructions related to upcoming visits

Providing your phone number and opting in to text messages is voluntary. Message frequency will vary depending on your appointments. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP to any message.

For assistance with appointment reminders, you may contact Nevada Mental Health at 702-440-8430.

Sharing of Information

We do not sell or rent personal information to third parties.

We may share information with trusted service providers that help us operate our website and services, such as:

  • Website hosting (SiteGround)

  • Analytics services (Google Analytics)

  • Form processing (Jotform)

  • Appointment reminder and messaging service providers used in connection with our electronic medical record system

These providers are only given the information necessary to perform their services and are expected to maintain appropriate security and confidentiality.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services used to deliver appointment reminders.

We may also disclose information if required by law or to protect our rights or the safety of others.

Data Security

We take reasonable administrative and technical steps to protect information submitted through our website.

These measures include:

  • SSL encryption for our website

  • Secure form submission through HIPAA-compliant Jotform infrastructure

  • Restricted access to submitted form data

However, no internet transmission can be guaranteed to be completely secure.

Cookies

Our website uses cookies and similar technologies to support website functionality and analytics.

Cookies may be used to:

  • Understand visitor behavior

  • Measure website traffic

  • Improve website performance

You can adjust your browser settings to refuse cookies if you prefer.

Children’s Privacy

Our website is not intended for use by children under the age of 13 without the involvement of a parent or guardian.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Nevada Mental Health
6600 W. Charleston Blvd. Suite 142
Las Vegas, Nevada 89146

Phone: 702-440-8430
Email: scheduling@nevadamentalhealth.com