Care team contact details.

Call or email the care team assigned to your provider. If you are unsure which team is yours, expand the provider lists below.

Blue Team

For patients assigned to the Blue Team.

Phone: (725) 238-2944
Email: blueteam@nevadamentalhealth.com

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Green Team

For patients assigned to the Green Team.

Phone: (725) 238-3013
Email: greenteam@nevadamentalhealth.com

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Yellow Team

For patients assigned to the Yellow Team.

Phone: (725) 238-3095
Email: yellowteam@nevadamentalhealth.com

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Zoom Appointment Instructions

Use the instructions below to join your appointment from a computer, phone, or tablet and troubleshoot common camera or audio issues.

You may join from the Zoom application or, on a computer, from a supported web browser. Review Zoom’s official download instructions or watch its instructional video.

  1. Click the appointment link sent to you by Nevada Mental Health.
  2. If Zoom is installed, select Open Zoom Meetings. Otherwise, select Join from Your Browser near the bottom of the page.
  3. Enter your name and select Join.
  4. Wait for your provider to start or admit you to the meeting.
  5. Allow Zoom or your browser to access your camera and microphone so your provider can see and hear you.

  1. Download the Zoom app before your appointment. You do not need to create a Zoom account.
  2. Tap the appointment link sent to you. It should open the Zoom app automatically.
  3. Allow the app to access your camera and microphone.
  4. When prompted to join audio, use Wi-Fi or cellular data.

  • Confirm that you joined with video enabled.
  • Check the camera icon. If it has a red line through it, click or tap the icon to turn on video.
  • Confirm that Zoom has permission to access your camera.
  • In Zoom settings, open the Video tab and verify that the correct camera is selected.

  • Confirm that you joined with audio enabled.
  • Check the microphone icon. If it has a red line through it, click or tap the icon to unmute.
  • Confirm that Zoom has permission to access your microphone.
  • In Zoom settings, open the Audio tab and test your microphone and speakers.
  • If needed, choose a different microphone or speaker from the available device options.

 

Still having problems with Zoom? Contact Nevada Mental Health for help.

Additional Patient Resources

Patient Feedback

Share feedback about your care experience directly with Nevada Mental Health management.

Need help finding the right resource?

If you’re unsure where to go next, contact our team and we’ll point you to the right resource, care team, form, or next step.